Team Assistant

We’re a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.

And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

About the role

The role of the Team Assistant is to provide high quality secretarial and administrative support to two Principals and their teams in our Private Business and Family Advisory division (approx. 12 staff). Core responsibilities for the role ensure the provision of outstanding client service through quality, timely and cost-effective administrative support.

The Team Assistant will also collaborate with a group of Practice Management Support personnel to facilitate administrative tasks and requests, implement process improvement, and support internal social events. The role offers plenty of variety and requires secretarial, administrative, and professional services industry knowledge and experience.

Key Responsibilities

As Team Assistant you will:

• Provide high level of daily support to two Principals, and their teams, regarding all administrative and general requirements
• Provide teams with document management support which includes scanning, filing, and documenting accurately
• Support respective teams with daily/weekly team meetings by preparing agenda in advance, documenting minutes, distributing information packs, and chasing actions, update and chase delegated tasks with key stakeholders to ensure progress to critical deadlines
• Prepare correspondence for and on behalf of clients which includes Tax Summaries, Bound Packs, Client Meeting Packs, Client Meeting agendas, Mail Merge documentation.
• Oversee correspondence through the ATO Portal and BAS Lodgments
• Maintain and update client information as required across the firm’s practice systems to ensure compliance to internal processes and accuracy of information with a focus on client onboarding and offboarding
• Coordinate team/s work In Progress (WIP) meetings to help manage workflow and allocation of resources to meet client commitments, in conjunction with the team leadership
• Coordinate monthly fees and billing activities with the designated team/s
• Promote the interests of the firm to the general community and enhance the firm’s brand in the market by representing and championing the firm to the external market.

Who we are after

As the ideal candidate you will have experience delivering high level support in a similar administrative/secretarial role. You will:

• Proficient typist with a minimum typing speed of 60 wpm and 98% accuracy
• Proficient user of MS Office Suite products including Word, Excel, Outlook, Teams
• Familiar with accounting software including Xero, Now Infinity, Practice Ignition
• Has superior written and oral communication skills
• Strong numeracy skills
• Strong time management skills with the ability to be agile with changing priorities and deadlines.

Desirable:

• Certificate IV, or higher, in Business Administration (or similar)
• Has experience working in a professional services firm or has industry knowledge

What we offer

At Pitcher Partners we believe success is better shared. That’s why we invest in the future of everyone who works with us, and a culture that supports us all. Our in-house leadership and professional development programs are tailored to your staff level and each explore how to lead with impact.

Join a team with heart

We actively support your health and social connection with a vibrant culture, great flexible working policy, 12 weeks paid parental leave, Community leave, Purchased leave program, Employee Assistance program, firm subsidised social club, workplace giving, and more.

Do work with a purpose

We put a lot of energy into developing meaningful relationships with our clients and each other. It results in a level of trust that creates surprising opportunities for our business. And your career.

Bring your best ideas

We’re inspired by potential. We know there’s always a better way to do something. So we foster an environment of openness. Great ideas can come from anywhere. It all starts with listening.

How to apply

If you can see yourself as part of a team that’s all about people doing meaningful work, and leading with the best ideas, we want to hear from you. Apply now or email your cover letter and CV to [email protected].

Actively improving diversity in our workforce is central to our purpose, and we strongly encourage people from under-represented backgrounds to apply.

All applicants must be Australian citizens or hold a current valid Australian work visa. You may be required to provide evidence at application.