The importance of a Learning Management System in Health Care

By Martin Barlow - October 10, 2018

With a broad range of occupations servicing a diverse client base, it is critical health care staff have access to learning opportunities through multiple delivery channels. Blended learning; the ability to deliver learning to staff through multiple channels, is integral to a successful learning pathway, and implementation of an individual’s development plan.

Within the health sector, accreditation dictates there is a record to demonstrate staff have completed mandatory training and this maintenance of high quality training records is essential to effective human resource (HR) management. The Learning Management System (LMS) is a key software tool an organisation requires to help manage and deliver blended learning across their organisation. The LMS is almost as critical as payroll in HR service delivery.

When rolling out major investments to the health sector, such as Electronic Medical Records (EMR), the LMS is key to determining who should receive particular training and in what sequence and timeframe. Without this level of sophistication, determining the correct learning strategy for transformational projects can be ineffective, relying on manual intervention, time and co-ordination of multiple spreadsheets.

The key to a successful LMS implementation, like most systems, is the quality of data and the processes to support the maintenance of the data. Many holistic Human Capital Management (HCM) solutions will have an LMS functionality so integration is provided ‘out of the box’, but still requires configuration and development of business processes to support data maintenance.

There are many quality specific LMS products on the market that may provide enhanced functionality over their HCM suite ‘brothers & sisters’ but require careful and thoughtful integration to the other HR applications embedded within the organisation. They may also require integration to enterprise software such as an active directory or financial systems.

The LMS needs to be intuitive in providing the recipient with possible learning or reminding them of certification that is due. In a world where social media is smart enough to provide advertisements for similar products you have purchased, employees expect a certain level of intelligence with our ‘work based’ applications.

Organisations typically have some form of LMS but often it is the integration, quality of data or even the content authoring that may let them down. It is so important to go that extra mile to fully integrate your LMS into your suite of HCM solutions. The benefits to the organisation are many including a higher functioning workforce, easier accreditation process, increased retention rates and a workforce that is more engaged.

If you would like to discuss your LMS needs further, please contact Martin Barlow.


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